Donation Guidelines

Donations are tax-deductible. Ebony House, Inc. appreciates the goodwill and generosity of our donors but asks you to read the guidelines posted here before bringing your items. We are forced to haul items that we can not use to the dump, which is costly and wasteful and therefore, reduces funding for our services and programs. A good rule of thumb when donating your used items is to ask yourself, “Would I give this to a friend or family member?”

Donation items we accept

• Clothing – New or gently used clothing (Men, Women, Children), accessories, and shoes are welcomed. Please – no clothing that needs to be cleaned, repaired, or stained. It would be very helpful to put sizes on the things you donate.
• Furniture – Used furniture in resale value shape, tables, computer desks, bookcases, chairs, and some upholstered items (if clean and intact). Vintage or unique items are happily accepted. Please, no sofa beds, furniture in need of repair, no pressboard or rickety items. Remember, if we can’t sell it, we have to throw it away and trash disposal is a very high cost for the store.
• Electronics – Televisions (especially with their remotes). Some newer microwaves and other everyday electronics are OK, but remember, we can’t repair things.
• Sheets and towels – New or nearly new and clean.
• House wares – Dishes, silverware, utensils, etc. (no chips or rusting items).
• Office and art supplies – new, gently used, and reusable items only, please.
• Small kitchen appliances – still in good working order only.
• Toys – only if they are complete, in their original box, and in working order. Please. Vintage toys in good shape would be very welcomed.
• Books and stationery – in decent shape, no tears or ripped pages, please.
• Other items include toiletries, feminine products, household items, home decor and lamps, luggage and baskets, and sporting goods.

Call us if you have a special item! It’s tough to list every single item, but anything that someone homeless or in need is an item of interest.

A word about unacceptable donations

Our space is limited. Please understand that while we appreciate that you are thinking of us, we just cannot take everything. We are forced to haul items that aren’t usable to the dump, which is costly and wasteful and takes away funds for the services we provide.

• Items that are broken, damaged, dirty, odorous, stained, torn, wet, moldy, rusty or frayed are not useable.
• Items that have spent numerous seasons exposed to pet hair or the elements are not useable.
• Items that have survived a month of garage sales probably are not usable.

Tax receipt

We offer a tax receipt to donors only at the time of donation. A donor must provide a name and a list of the donated items with a fair market value. Donors are responsible to assign the fair market value of any donated item. Only one receipt will be offered per donor present. One copy goes to the donor and one copy is for our records. Please hold onto your receipts as we are unable to duplicate them if lost or misplaced. If you donate money online you may do so via PAYPAL. Your donation receipt will be provided at the time of your transaction. If you fill out our online donation form for items you wish to donate, a receipt will be provided once the items have been dropped off or picked up.

Donation drop-offs

Please call for an appointment to drop off you’re “gently used” furniture, housewares, domestic, and clothing at one of our locations. Before dropping off your donation, please read our donation guidelines above to ensure your items are useable. We appreciate your generosity and goodwill; however, disposal of any item we can not use costs us money.

Ebony House, Inc.

6222 South 13th St.
Phoenix, Az. 85042

602-276-4288

Donation drop-off hours
Monday through Friday
10 am – 6 pm

Donation Pick Ups

Please call 602-276-4288 Monday through Friday, between 10 a.m. and 6 p.m. in advance, to schedule the date and time of pick up.

Ebony House, Inc. offers a pickup service of furniture on Tuesday, Thursday, and Saturday mornings (typically 8 a.m. to Noon). Before we pick up your donation, check with your neighbors to see if they have unwanted items they would like to donate. The more donations to pick up in one general neighborhood, the better!

To prepare for donation pick up:

• Please have the merchandise boxed or bagged and ready to be removed.
• If arrangements are made for pick-up during your absence, please have the merchandise labeled for Ebony House, Inc.

Certain pick-up conditions apply. For example, is the resale value of the items donated greater than the cost of the pick-up? Does the item require more store space than is available? Again, we appreciate your generosity, however, we are committed to raising revenue for our services and programs.

Business in-kind gifts

Ebony House, Inc. welcomes alliances with furniture and other manufacturers, distributors, liquidators, retailers, and other logical in-kind donors.

Do you have overstocks, returns, or cosmetically damaged goods? There are great tax advantages to your business for making a gift of these to Ebony House, Inc.

For more information about your business donating merchandise as in-kind gifts, please contact [Contact Person], Executive Director of Ebony House Outreach, by calling 602-254-6180 extension 215 or emailing inkind@ebonyhouseinc.org.

Community donation drives

Ebony House, Inc. welcomes alliances with businesses, schools, churches, service clubs, and civic organizations to promote and follow up on clothing and household goods collection drives.

The goods requested can be normal inventory needed in the store. Other goods may be requested to meet identified needs of merchandise not presently available and may be requested to be new, used, or both.

To become a community partner, please contact Kala Devore by calling 602-276-4288 or emailing kdevore@ebonyhouseinc.org.